Refund Policy

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At IPTVFIRES, we strive to provide the best possible service and customer satisfaction. However, we understand that there may be occasions when you may need to request a refund. This Refund Policy outlines the terms and conditions governing refunds for our products and services.

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Refund Eligibility

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Refunds may be granted under the following circumstances:

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1. Service Disruption: If our services are unavailable for an extended period due to technical issues or maintenance, you may be eligible for a refund for the period of disruption.

2. Cancellation within Trial Period: If you cancel your subscription within the specified trial period, you may be eligible for a full refund of any fees paid.

3. Quality Issues: If you encounter significant quality issues with our services that cannot be resolved within a reasonable timeframe, you may be eligible for a refund.

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Refund Process

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To request a refund, please contact our customer support team within the specified timeframe. You may be required to provide proof of purchase and details of the issue you encountered.

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Upon review of your request, we will determine whether you are eligible for a refund based on our Refund Policy. If approved, refunds will be processed within a reasonable timeframe using the original payment method.

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Refund Limitations

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Please note the following limitations and exceptions to our refund policy:

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1. Non-Refundable Fees: Certain fees, such as setup fees or one-time charges, may be non-refundable.

2. Third-Party Services: Refunds for third-party services or products purchased through our platform are subject to the refund policy of the respective provider.

3. Abuse of Refund Policy: We reserve the right to refuse refunds in cases of suspected abuse or fraudulent activity.

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Contact Us

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If you have any questions or concerns about your Refund Policy or need assistance with a refund request, please contact us

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